Entry ticket

NYC: 9/11 Memorial & Museum Timed-Entry Ticket

NYC: 9/11 Memorial & Museum Timed-Entry Ticket

From US$ 28 per person

Reflect on the events of September 11, 2001 when visiting the poignant 9/11 Memorial & Museum. Listen to personal stories of remembrance & resilience following the terrorist attacks.

About this ticket

Free cancellation
Cancel up to 24 hours in advance to receive a full refund
Covid-19 precautions
Special health and safety measures apply. Learn more
Mobile ticketing
Use your phone or print your voucher
Valid 1 day
Check availability to see starting times.
Skip the ticket line
Instant confirmation
Audio guide included
Spanish, Chinese, English, French, German, Italian, Japanese, Portuguese

What customers loved


  • Enjoy contactless entry with your timed ticket to the 9/11 Memorial Museum
  • See artifacts from the devastating attack on the World Trade Centers
  • Hear personal stories of resilience and honor the memory of those whose lives were lost
  • Pay your respects at the twin reflecting pools at the 9/11 Memorial
  • Admire the amazing Survivor Tree which survived the terrorist attack
Full description
Benefit from contactless entry to the National September 11 Memorial Museum with your pre-purchased timed-entry ticket. Enjoy complimentary access to the 9/11 Memorial, the Survival Tree, and the Memorial Glades The 9/11 Museum The museum displays over 10,000 monumental artifacts linked to the events of 9/11 and is made up of three permanent exhibition sections: • The Historical Exhibition has three parts: the Day of 9/11, Before 9/11 and After 9/11. It tells the story of what happened on 9/11, including the events at the World Trade Center and the Pentagon and the story of Flight 93.  • The Memorial Exhibition "In Memoriam", commemorates the lives of those who perished on September 11, 2001 and February 26, 1993 and provides visitors with the opportunity to learn about the men, women and children who died. • The Foundation Hall is a room of massive scale, which houses both the last column and the slurry wall.  The 9/11 Memorial (Free Entry) The “National September 11 Memorial” is a tribute of remembrance and honor to the nearly 3,000 people killed in the terror attacks of September 11, 2001 at the World Trade Center site, the Pentagon, as well as the six people killed in the World Trade Center bombing in February 1993.  The memorial’s twin reflecting pools are each nearly an acre in size and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood. The names of every person who died in the 2001 and 1993 attacks are inscribed into bronze panels edging the memorial pools.
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  • App
    Not suitable for
    • Children under 10 years
    Covid-19 precautions
    Safety measures in place
    • All areas that customers touch are frequently cleaned
    • The number of visitors is limited to reduce crowds
    Traveler requirements
    • You are required to bring and wear a mask
    • All participants who are over 12 years old must present proof that they have received at least one dose of a FDA or WHO-approved Covid-19 vaccine. Proof of vaccination may include the NYC COVID Safe App, Excelsior Pass, CDC Vaccination Card (or photo), NYC Vaccination Record, or official immunization record from outside NYC or the US
    • In addition to proof of vaccination, all participants who are over 18 years old must present a government-issued photo ID (e.g. driver’s license, passport, etc)

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    Prepare for the activity

    Meeting point

    • The Museum and Memorial are located at the World Trade Center site located at 180 Greenwich Street. • The barcoded voucher is your ticket and lets you bypass the "Ticket Window" lines. Please go directly to the "Ticket Holder” line at the main entry.

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    Important information

    What to bring

    • Headphones

    Not allowed

    • Unaccompanied minors

    Know before you go

    • Due to ongoing COVID-19 preventative measures, the Museum is a 1-way experience
    • Some spaces within the Museum are closed to visitors and not all exhibitions are currently available
    • Coat-check facilities, interactive exhibit components, audio guides, and guided tours are not available at this time
    • The onsite cafe is temporarily closed
    • Each elevator cab is limited to no more than 2 people or a single party
    • Photographs of 9/11 Memorial & Museum by Jin S Lee
    Customer reviews

    Overall rating

    4.7 /5

    based on 6051 reviews

    Review summary

    • Value for money
    • Service
    • Organization

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    It was absolutely wonderful! Loved the whole thing....really enjoyed the audio tape and being able to learn so much on your own. We thought everything was well done and spent 3+ hours there. It was very well thought out how it was all put together and displayed for us to see, hear and feel! Amazing experience!

    October 4, 2021

    I was a bit confused as it seemed there were a couple of ways to go with the app…. I thought the whole experience would be in order of the exhibits, but it seemed to be organized by speaker. I’m very glad I got the guide, made the experience more powerful.

    September 30, 2021

    The museum experience was excellent and very moving. It is a very powerful experience seeing the faces of the lives lost and hearing the recordings of their last messages. I would not recommend bringing children under 4 simply because they can not understand the importance of quiet and reverence due this space.

    August 19, 2021

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    Product ID: 109024